When can I expect to receive my order?
Our items are made to order and can take up to 6 business days to assemble and ship. Tracking details will be emailed to you once your order has shipped.
Do you ship internationally?
Yes, we can ship internationally! Shipping prices may vary based on size and location. You will be able to see the applicable shipping charge reflected in your shopping cart after you enter the shipping address at checkout. Customers shipping to Canada, Australia, United Kingdom, and the European Union will be charged applicable taxes and duties in advance of delivery as part of the overall shipping cost. *Other international destination taxes and duties are not included in your order and will need to be paid before delivery. The cost of duties and taxes are regulated by your country’s customs bureau and not determined or collected by Xtreme Riderz.
Do you ship to P.O. Boxes?
We can only ship to physical addresses.
Do you ship to U.S. military bases?
We are more than happy to ship items to military service members. Please note that additional shipping fees are applicable towards orders shipped to overseas military bases. Make sure you include the unit and box numbers, for APO/FPO/DPO shipping addresses (if assigned). To prevent mail from entering foreign mail networks, do not include city or country names in APO/FPO/DPO shipping addresses.
I received my tracking details, but it doesn’t show any movement, what should I do?
If it has been more than two days since your order has shipped and movement is not reflected on the shipper’s website or it has been more than 48 hours since the last tracking update, please contact us at shop@xtremeriderz.com for further assistance.
Which shipping carrier does Xtreme Riderz use?
Multiple shipping providers are used based on country and region of delivery.